US Debt Resolve, INC
recognizes the
sensitive nature of your personal financial information, as
well as, your current position. We want to protect your
privacy at all times. To this end, we want you to understand
the information we will collect about you and how we use the
information. Accordingly, we have prepared this document that
explains the
US Debt Resolve, INC Privacy
Policy relative to our client accounts. The policy is
applicable to all accounts serviced by
US Debt Resolve, INC
and applies to all consumers who are
customers or former customers.
What information we collect:
In serving your needs, it is important
to have accurate information about you. Therefore when you
apply for our program, we collect information from you. The
type of information requested varies based on the service you
have requested and may include information such as your name,
address, social security number, income, expenses, assets and
employment history. We receive the information from you on our
Free Consultation Contact Form and on our Program Application Form.
If we need to know about your credit history, we also receive
information from third parties such as credit reporting
agencies or other creditors. In addition, we collect and
maintain information about your transactions with our
affiliates, others, and us. The information includes account
balances, payment history, credit card usage, and parties to
transactions. In the policy, we refer to the information as
"private information."
You must be 13 years or older to submit any personal information.
We are a debt settlement company, and anyone younger than 13 will have
no reason to submit any information to us, nor would they need any type of debt management.
If we learn that we have inadvertently collected personal identifying information from a child under
the age of 13, we will promptly take all reasonable measures to delete the data from the system.
How we use this information:
We will
not disclose your private information, as described above, to
any organization, affiliated or non-affiliated, unless this
disclosure:
(1) is necessary to affect, administer, or enforce a
transaction, service, or inquiry you have initiated. For
example, we occasionally enter into agreements with companies
whose expertise is necessary to provide the service you have
requested. They include specialized firms for check printing,
to execute security transactions, as well as, provide data
processing services;
(2) is necessary to perform marketing services on our
behalf, so that we may better understand your financial needs
and determine how we can help you meet those needs;
(3) is necessary to facilitate or consummate our business
transactions with third parties that does not include the
selling of information for the purpose of further
solicitation.
As we stated in our pledge to you, we do not share
information with outside companies for the purpose of selling
their products and services. Since we do not share information
with third parties, beyond what we have disclosed above, it
follows that we do not offer you an opportunity to opt out of
this sharing.
Keeping your information private:
We take steps to safeguard customer
information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software,
which encrypts information you input. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your
customer information against unauthorized access. We also take
appropriate corrective action when needed to enforce employee
compliance with our procedures with respect to the privacy of
client information. We may also ask you for personal
information in order to verify your identity when you request
assistance from us.
As previously mentioned, if we work with other companies
who provide services on our behalf or in the case of jointly
offered products, we will maintain contracts with our partners
which will require them to comply with our Privacy Policy and
to keep the information secure and confidential.
Privacy online:
Our system safeguards
include the use of encryption to protect the confidentiality
of data that you transmit to us over the Internet. When you
visit one of our websites, we may collect and store
information about your visit on an anonymous, aggregate basis.
The information may include information such as the time and
length of your visit and the pages you looked at on our site.
No confidential information is collected from you online,
unless you have provided it to us. We use the information only
to measure site activity and to develop ideas for improving
our sites.
We strongly urge you to use 128-bit encryption. Your level
of encryption can be found for Internet Explorer by clicking
www.microsoft.com, or in Netscape Communicator or Navigator
by clicking www.netscape.com. If you are using a browser
other than Microsoft's Internet Explorer or Netscape's
Communicator or Navigator, please check directly with your
browser's software publisher.
Although we take all possible precautions to safeguard your
information, you should never send confidential information
via e-mail. The e-mails you send us are not secure. Customers
always have the option of mailing or calling us to provide any
information they wish to keep confidential.
Cookies:
Cookies are pieces of
data assigned by our web server and stored on your computer's
hard drive for later retrieval. They help us recognize you the
next time you visit our site. We will not use cookies to
record information that will enable anyone to contact you via
telephone, e-mail, or regular mail.
You can set your browser to reject cookies, or to reject
cookies when you are just browsing and accept cookies when you
want to conduct online transactions. For instructions on how
to accept or reject cookies, you may go to Netscape
Communicator or Navigator at www.netscape.com and click on
“Browser Central,” or, Internet Explorer at
www.microsoft.com. Go to the “help” menu, and click "online support." If you
are using a browser other than Microsoft's Internet Explorer
or Netscape's Communicator or Navigator, please check directly
with your browser's software publisher. We may use a third
party tracking service to track information about your visit
to our site for market research.
We may also use clear gifs. Clear gifs are used to tag the
pages you visit on our site to help us improve the design and
content of our site. All of this information is considered
confidential and is only available for our use.
If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website,
you may contact us at webmaster@usdebtresolve.com or 1-877-991-3328.
You will be required to provide identifier information to assure that this information
is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.
